Delivery & Returns

Online Order Delivery

Delivery is generally within 1-3 business days to New Zealand destinations for orders received before 9am Monday through Friday subject to availability of stock and other considerations. Rural and remote deliveries can take up to 4 days. If you have an urgent order we do offer an express service for overnight delivery to the North Island if required.

Delivery charges

Delivery charges cover packaging and signature required delivery.

They are as follows (up to 4kg):

  • North Island (economy 2-3 working days) - $8.20
  • North Island Rural (economy 2-3 working days) - $13.80
  • North Island Express (overnight) - $11.20
  • North Island Express Rural (overnight) - $16.80
  • South Island (overnight) - $7.10
  • South Island Rural (overnight) - $12.75

Product Returns

Whether you are trying our quality, 100% natural products for the first time; you are a returning customer; or you are buying as a special gift for someone; your satisfaction is the biggest focus point for our team.

If for any reason you are dissatisfied with your honey when it arrives, please call our team on +643 489 8845, or email us at admin@newzealandhoneyco.com and we will gladly replace it, once in receipt of your honey in question.